Shipping policy
Shipping and Handling
All orders are manufactured after the order is placed. We do this to ensure our extremely high quality standards are met before your order is dispatched to you. Because of this we ask our customers to understand that shipping times can vary depending on the country you are from. On average all orders are processed, manufactured, shipped and delivered within 14-25 days. If you wish to expedite this process please contact us via support@dronoge.com before placing an order.
UK and US Orders
We advise 1-3 weeks for delivery, however most orders arrive within 7-14 days. UK packages are delivered via Royal Mail and US packages are delivered via USPS. You can use your tracking codes directly on their websites.
European / Worldwide Orders
We advise 2-3 weeks for delivery. Deliveries can take longer, this is due to high numbers of international orders during holiday seasons. Our aim is to have your items with you in 7-14 days. You can track your packages directly on our website or any third party tracking site.
Failed Delivery
If the package cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect shipping address, absent receiver,) or if the customer refuses to collect the package, the package will be returned to the sender (Dronoge) at the customers expense. The expense includes shipping costs and any duty and tax the package may have incurred; this amount will be deducted from the total of the order to be refunded.
All orders are manufactured after the order is placed. We do this to ensure our extremely high quality standards are met before your order is dispatched to you. Because of this we ask our customers to understand that shipping times can vary depending on the country you are from. On average all orders are processed, manufactured, shipped and delivered within 14-25 days. If you wish to expedite this process please contact us via support@dronoge.com before placing an order.
UK and US Orders
We advise 1-3 weeks for delivery, however most orders arrive within 7-14 days. UK packages are delivered via Royal Mail and US packages are delivered via USPS. You can use your tracking codes directly on their websites.
European / Worldwide Orders
We advise 2-3 weeks for delivery. Deliveries can take longer, this is due to high numbers of international orders during holiday seasons. Our aim is to have your items with you in 7-14 days. You can track your packages directly on our website or any third party tracking site.
Failed Delivery
If the package cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect shipping address, absent receiver,) or if the customer refuses to collect the package, the package will be returned to the sender (Dronoge) at the customers expense. The expense includes shipping costs and any duty and tax the package may have incurred; this amount will be deducted from the total of the order to be refunded.